In these challenging times, a long-term relationship is everything in business. Local designers and artisans are staying afloat – or even thriving – through new commissions by loyal customers who want to help them weather the storm. Though they cannot meet due to social distancing rules, both parties are quickly adapting to digital platforms. They discuss ideas and proposals on WhatsApp and Zoom, and proceed with the work on the basis of trust. We talk to local bespoke creatives whose online businesses have flourished despite the pandemic.
This article first appeared in The Business Times.